JOB DESCRIPTION
CLIENT RELATION OFFICER
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- Plan and execute INDOCERT promotion campaigns.
- Plan and execute outreach programmes (trade fairs, workshops, seminars, liaising with educational and research institutions) for INDOCERT brand promotion.
- Answering enquiry calls, replying e-mails.
- Represent INDOCERT at various events, fairs and public gathering to promote INDOCERT objectives.
- Collect client feedback and suggest steps for alleviating customer pain points.
- Meet/Liaise with clients to understand their needs.
- Represent INDOCERT at various events, fairs and public gathering to promote INDOCERT objectives.
- Update and maintain the customer database of INDOCERT.
- Act as a resource person for the training programmes conducted by INDOCERT
- Stay informed on latest industry trend and methods for continued client acquisition and development.
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Qualification
Graduate
Experience
Experience in sales / marketing
Skill Set
Open minded, Diplomatic, Observant, Perceptive Open to Improvement, Integrity, Hardworking, Service-oriented, Objective, ability to deliver results timely.
Benefits
- Cell phone reimbursement
- Health insurance